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What do your fridge error codes mean?

The fridge is certainly one of the most frequently used appliances at home and its reliability is particularly important in our day to day lives. Although Hotpoint takes great care to provide the best quality products, they may still not be completely immune to smaller faults.

Often in the event of any malfunction, it can be difficult to understand what is happening and what to do next. Fortunately, in the case of some faults Hotpoint will display the fridge error codes. Below you can find the list of error codes that may be displayed, their meaning and advice regarding next steps.

For instance, if your Hotpoint fridge displays an E4 error code, you are informed that the temperature in your fridge is incorrect and the recommendation is to organize the fridge repair by booking an engineer.

Some of the faults can be minor and you should be able to troubleshoot them yourself. As your safety is our main priority, it is crucial to remember to unplug the power source before replacing a fridge part.

If you are looking for something else, please check our Help and Advice section, our additional materials, manuals and how-to videos may help you find an answer to your appliances issues. But, in case you need further assistance our customer service agents are here to help, just call us on 0344 822 4224.

Hotpoint Fridge Error Codes

Please select an error code to reveal the fault and a how to fix it yourself.

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E0 — Ice maker fault (if fitted)

Issue: The ice maker in my appliance is not working correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E1 — Refrigerator sensor fault

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E2 — Freezer sensor fault

Issue: The compartment temperature in my freezer is incorrect.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E3 — Defrost sensor fault

Issue: The compartment temperature in my fridge is incorrect.

Advice: We recommend you check the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0344 822 4224.

E4 — Fridge defrost sensor fault

Issue: The compartment temperature in my fridge is incorrect.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E5 — Freezer defrost sensor fault

Issue: The compartment temperature in my freezer is incorrect.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E6 — Main control-board and display board fault

Issue: The display or controls on my appliance are not operating correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E7 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E8 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E9 — Freezer high temperature alarm

Issue: The freezer door may have been left open which has resulted in the food in the freezer defrosting.

Advice: Please check to see if your door is closed properly.

Advice: If the problem persists then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

EE — Ice maker circuit fault (if fitted)

Issue: The ice maker in my appliance is not working correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.