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Integrated Microwave Troubleshooting

Microwaves play an important role in our day to day lives. It reduces our time in the kitchen and makes cooking easier and more pleasant. Being one of the most frequently used appliances in our houses, when a microwave requires repairs it can be troublesome and inconvenient.

At Hotpoint, we strive to deliver integrated microwaves that are reliable and efficient. However, appliances are not immune to faults. Therefore our troubleshooting section can help you find an answer to the appliance’s issue and avoid an engineer's visit.

In our self-help section you will be able to find a common troubleshooting solution for when your Hotpoint microwave is not heating properly, or how to clean the microwave fan filter. Looking for additional integrated microwave troubleshooting options? Our customer service agents are here to help, call today on 0344 822 4224 for additional support or to book an agent visit.

Please keep in mind that whenever you perform any repair on your microwave it is very important to unplug it from the electric outlet.

Keep your cooking appliances running its best with WPro professional, high quality clean and maintenance products. From replacing your microwave lamp bulb, to non-chemical formulated cleaner spray and our universal non-abrasive cleaner and polisher, we got you covered.
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There is a fan running and I am not using the integrated microwaves

Most of our modern Hotpoint appliances are fitted with a cooling fan to prevent the controls getting too hot. The fan can run for up to 30 minutes after the oven has been switched off for safety reasons. During this period the fan may switch off and on, this is perfectly normal.

If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Poor cooking results?

Customers changing from a conventional oven to a modern fan assisted oven may find that they need to reduce cooking temperatures by approximately 25 degrees centigrade and cooking times by approximately 10 minutes every hour.

We recommend you centralise your food and always place food upon a shelf, not directly onto the oven base itself, to enable the heat to be circulated around the entire surface of the cooking vessel.

This is particularly important in a top oven as the grill elements are used in conjunction with top oven cooking apparatus to deliver heat from above and below the food.

Pans with high sides may affect the cooking performance due to airflow.

If you need further assistance please call Hotpoint customer service on 0344 822 4224.

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