Washing Machine

If you find yourself wondering why your Hotpoint washing machine will not start the cycle or why it will not empty the drum, we are here to help you.

Many washing machine owners will ask themselves what's wrong with their washing machine from time to time. Fortunately, some washing machine problems can be solved very easily using a few tools and a trusted troubleshooting guide. Read our tips and advice on how to fix some of the more frequent faults from leaking to noisy spinning cycles.

If there are any error codes or flashing lights on your Hotpoint washing machine, you can browse our Hotpoint washing machine error codes to understand and fix the problem. If you are unable to troubleshoot and fix the issue yourself, you can get in touch with our customer service team and book a Hotpoint repair service, just call us on 0344 822 4224.

Looking for something else? Browse our Help & Advice, section for additional supporting information including downloading your appliance's manual.
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Hotpoint Washing Machine Error Codes Troubleshooting

If you're seeing error codes on your washing machine display, don't worry. It's a common issue and we're here to help you fix it. We understand how frustrating it can be, but with our comprehensive troubleshooting guide, you'll be able to understand what the error code means and how to address it. Our aim is to get your Hotpoint washing machine back up and running as quickly as possible.

While most issues can be resolved at home, if the fault code indicates a more serious problem with the motor or other internal components, we recommend checking that all connections are secure. If the issue persists, our Hotpoint Service team is ready to provide professional assistance.

If you need additional support or information, you can also explore our Help & Advice section, where you'll find resources including your Hotpoint appliance manual. We're here to support you every step of the way.

Should you still require assistance, our service agents are here to help, just give us a call on 0344 822 4224 for additional support or to book a repair online.
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Hotpoint Washing Machine Error Codes

Please select an error code to reveal the fault and a how to fix it yourself.

F01 F02 F03 F05 F06 F07 F08 F09 F11 F12 F13 F15 F16 F18
D4C56137-AF1C-40D7-9636-8A49E5B2F2FA Created with sketchtool. F02
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F01 — Electronic circuit board fault

Issue: Washing Machine is not operating – some or all functions are not selectable.

 

Advice: We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again.

Advice: If the fault remains, please call our customer service centre to book an engineer on: 0344 822 4224.

F02 — Motor circuit fault

Issue: Intermittent or no drum rotation during wash cycle.

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F03 — Temperature sensing fault

Issue: Washing Machine is not heating on wash or dry settings.

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F05 — Waste pipe blockage or pump issue

Issue: Washing Machine's door will not open / the door can be opened but water remains inside the drum.

 

Advice: Please check for blockages in your pump filter (if applicable to model – please see user handbook). Also check for any blockages in waste water hose and in any under-sink plumbing.If none of the above solutions work, it is likely you have a pump failure and will need further assistance.

Advice: If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F06 — Door lock fault

Issue: Washing Machine's door cannot be opened or closed / when the door is closed the machine will not start.

 

Advice: If your washing machine's  door will not close, please check for any obstructions in the door lock. If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

Safety Notice: A recall has been launched relating to the door lock system for certain Hotpoint and Indesit washing machines. Find out more here.

F07 — Electronic circuit board fault / heating circuit fault

Issue: During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously.

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F08 — Heater fault

Issue: During a wash cycle the programme pauses part way through.

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F09 — Software fault

Issue: Washing Machine is not operating multiple flashing lights and/or displays. Unable to select a programme.

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F11 — Pump circuit fault

Issue: Water remains in Washing Machines / not pumping out.

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F12 — Electronic control fault

Issue: Washing Machine is not operating (turning on).

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F13 — Dryer temperature sensing fault (washer dryers only)

Issue: Washer dryer is not drying clothes.

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F15 — Heater control fault (Washing Machine and Washer Dryers)

Issue: Washing Machine is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle.

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F16 — Drum lock position sensor fault (top loading machines only)

Issue: Washing Machine's drum is stopping in the wrong position or is not locked in the correct position.

 

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F18 — Internal data error

Issue: Some or all display / functions do not work on my washing machines.

 

Advice: Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again.

Advice: If the fault remains, we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

Hotpoint Washing Machine Flashing LED Lights Error Codes

Please select all the flashing LED’s in sequential order to reveal what your error code could mean.

LED1 LED2 LED3 LED4 LED5 Reset

If the LED’s are arranged differently please select an alternative configuration.

Horizontal interface
|
Vertical interface
No errors found for this combination.
F08 - Heater fault

Issue: During a wash cycle the programme pauses part way through. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


F12 - Electronic control fault

Issue: Washing Machine is not operating (turning on). Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


 

 No errors found for this combination.


F09 - Software fault

Issue: Washing Machine is not operating multiple flashing lights and/or display. Unable to select a programme. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


 

No errors found for this combination.


 

No errors found for this combination.


F13 - Dryer temperature sensing fault (washer dryers only)

Issue: Washer dryer is not drying clothes. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


 

No errors found for this combination.


F09 - Software fault

Issue: Washing Machine is not operating multiple flashing lights and/or display. Unable to select a programme. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


 

No errors found for this combination.


 

No errors found for this combination.


F15 - Heater control fault (Washing Machine and Washer Dryers)

Issue: Washing Machine is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


 

No errors found for this combination.


 

No errors found for this combination.


 

No errors found for this combination.


 

No errors found for this combination.


 

No errors found for this combination.


F06 - Door lock fault

Issue: Washing Machine's door cannot be opened or closed / when the door is closed the machine will not start. Advice: If your washing machine's door will not close, please check for any obstructions in the door lock. If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

 

Safety Notice: A recall has been launched relating to the door lock system for certain Hotpoint and Indesit washing machines. Find out more here.


F05 - Waste pipe blockage or pump issue

Issue: Washing Machine's door will not open / the door can be opened but water remains inside the drum. Advice: Please check for blockages in your pump filter and check for any blockages in waste water hose and in any under-sink plumbing. If none of the above solutions work, it is likely you have a pump failure and will need further assistance. Advice: If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.


 

No errors found for this combination.


F07 - Electronic circuit board fault / heating circuit fault

Issue: During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


 

No errors found for this combination.


 

No errors found for this combination.


 

No errors found for this combination.


F02 - Motor circuit fault (flashing light)

Issues: Intermittent or no drum rotation during wash cycle. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


F18 - Internal data error (static light)

Issue: Some or all display / functions do not work on my washer dryers. Advice: Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again. Advice: If the fault remains, we recommend you call our customer service centre to book an engineer on: 0344 822 4224.


F03 - Temperature sensing fault

Issue: Washing Machine is not heating on wash or dry settings. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


 

No errors found for this combination.


 

No errors found for this combination.


F01 - Electronic circuit board fault

Issue: Washing Machine is not operating - some or all functions are not selectable. Advice: We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again. Advice: If the fault remains, please call our customer service centre to book an engineer on: 0344 822 4224.


 

No errors found for this combination.


F16 - Drum lock position sensor fault (top loading machines only)

Issue: Washing Machine's drum is stopping in the wrong position or is not locked in the correct position. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.


Washing Machine Error Codes



Are you encountering multiple flashing lights on your Hotpoint washing machine’s digital display? This could indicate issues with various components such as the door lock mechanism, short circuit, washing load, or pressure switch. Recognizing these error codes is crucial for effective troubleshooting.

Common problems include:

Door Lock Mechanism: If the door fails to lock properly, the machine might not start or continue its cycle. This can be caused by a faulty door lock mechanism.

Short Circuit: Electrical issues or short circuits can trigger error codes and disrupt the washing cycle. Checking for loose connections or damaged wires can help diagnose this problem.

Washing Load: An unbalanced or overloaded washing load can cause the machine to struggle with the spin cycle, leading to error codes. Ensure that the load is evenly distributed and not too heavy.
Pressure Switch: If the pressure switch, which controls water levels, malfunctions, the machine may not fill or drain properly, resulting in error codes.
Machine Fault: A malfunctioning control board or other internal faults can also lead to error codes. Regular maintenance and prompt repairs can prevent such issues.

Should you still require assistance, our service agents are here to help, just give us a call on 0344 822 4224 for additional support or to book a repair online.

Proper maintenance of your Hotpoint washing machine involves regularly checking the water supply hose, door lock mechanism, and control board. This helps ensure smooth operation and prevents common errors.

If you need further assistance, our service agents are here to help. Call 0344 822 4224 for additional support or to book a repair online.
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Flashing LED codes