Fridge Freezer

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What do your fridge freezer error codes mean?

Have you noticed E0 or E8 error codes showing up on the display of your Hotpoint fridge freezer? Or perhaps you noticed your appliance is not cold as it should be? At Hotpoint, our mission is to deliver high quality appliances that will stand the test of time, although like any other piece of technology, over time it will present a few errors.

We have created a detailed list of Hotpoint fridge freezer error codes, their meaning and ways to troubleshoot them without an engineer. Alongside this detailed library, we also have a dedicated How to Videos section for cleaning and maintaining your appliance as it is important you look after it, which can help to avoid further breakdowns.

Have you tried implementing the troubleshooting options we suggested and your appliance still showing error codes? Don’t worry, our customer service agents are here to help with further troubleshooting options, as well as to book a qualified engineer to check your appliance. Just call us on 0344 822 4224.

Your safety is important, therefore make sure the appliance is unplugged from the mains before replacing any part.

For genuine Hotpoint fridge freezer spare parts, click here. In addition to a wide range of spare parts, we also offer fast delivery so you can get your appliance running at no time.

Hotpoint Fridge Freezer Error Codes

Please select an error code to reveal the fault and a how to fix it yourself.

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E0 — Ice maker fault (if fitted)

Issue: The ice maker in my appliance is not working correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E1 — Refrigerator sensor fault

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E2 — Freezer sensor fault

Issue: The compartment temperature in my freezer is incorrect.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E3 — Defrost sensor fault

Issue: The compartment temperature in my fridge is incorrect.

Advice: We recommend you check the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0344 822 4224.

E4 — Fridge defrost sensor fault

Issue: The compartment temperature in my fridge is incorrect.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E5 — Freezer defrost sensor fault

Issue: The compartment temperature in my freezer is incorrect.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E6 — Main control-board and display board fault

Issue: The display or controls on my appliance are not operating correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E7 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E8 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.

E9 — Freezer high temperature alarm

Issue: The freezer door may have been left open which has resulted in the food in the freezer defrosting.

Advice: Please check to see if your door is closed properly.

Advice: If the problem persists then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

EE — Ice maker circuit fault (if fitted)

Issue: The ice maker in my appliance is not working correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224.