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What do your tumble dryer error codes mean?

It can be a real headache when your tumble dryer stops working for whatever reason, and it's incredibly aggravating when you don't know what's wrong with it. Here at Hotpoint, we are here to help you understand what's wrong with your tumble dryer and get it up and running.

If your Hotpoint tumble dryer displays an error code or the LED lights start blinking, we can help you understand the underlying issue. Although they may seem confusing at first, they are easy to decipher. Understanding these error codes will save you a significant amount of time by avoiding any unnecessary delays.

Our handy guide will help you investigate the issue and ensure you receive trusted Hotpoint advice quickly.

For more complex issues, you are advised to get in touch with our Hotpoint Service team, just give us a call on 0344 822 4224.
Our consumer service team will be able to provide you with expert advice, and professional service if needed.

Keep your appliance cleaned and maintained with our WPro laundry accessories and care products, from washing machine detergent to tumble dryer fresheners, and more.

Hotpoint Tumble Dryer Error Codes

Please select an error code
to reveal the fault and a how to fix it yourself.

F01

F02

F03

F05

F06

F07

F08

F09

F11

F12

F13

F16

F18

- -

F01 — Electronic circuit board fault

Issue: Tumble Dryer is not operating – some or all functions are not selectable.

Advice: We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again.

Advice: If the fault remains, please call our customer service centre to book an engineer on: 0344 822 4224.

F02 — Motor circuit fault

Issue: Intermittent or no drum rotation during wash cycle.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F03 — Temperature sensing fault

Issue: Tumble Dryer is not heating on wash or dry settings.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F05 — Waste pipe blockage or pump issue

Issue: Tumble Dryer's door will not open / the door can be opened but water remains inside the drum.

Advice: Please check for blockages in your pump filter (if applicable to model – please see user handbook). Also check for any blockages in waste water hose and in any under-sink plumbing.If none of the above solutions work, it is likely you have a pump failure and will need further assistance.

Advice: If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F06 — Door lock fault

Issue: Tumble Dryer’s door cannot be opened or closed / when the door is closed the machine will not start.

Advice: If your tumble dryer door will not close, please check for any obstructions in the door lock. If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

Safety Notice: A recall has been launched relating to the door lock system for certain Hotpoint and Indesit washing machines. Find out more here.

F07 — Electronic circuit board fault / heating circuit fault

Issue: During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F08 — Heater fault

Issue: During a wash cycle the programme pauses part way through.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F09 — Software fault

Issue: Tumble Dryer is not operating multiple flashing lights and/or displays. Unable to select a programme.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F11 — Pump circuit fault

Issue: Water remains in Tumble Dryers / not pumping out.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F12 — Electronic control fault

Issue: Tumble Dryer is not operating (turning on).

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F13 — Dryer temperature sensing fault (washer dryers only)

Issue: Washer dryer is not drying clothes.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F16 — Drum lock position sensor fault (top loading machines only)

Issue: Tumble Dryer's drum is stopping in the wrong position or is not locked in the correct position.

Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F18 — Internal data error

Issue: Some or all display / functions do not work on my tumble dryers.

Advice: Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again.

Advice: If the fault remains, we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

Hotpoint Tumble Dryer Flashing LED Lights

Please select all the flashing LEDs
sequentially to reveal what your error code could mean.

LED1

LED2

LED3

LED4

LED5

Reset

If the LED’s are arranged differently ,please select an alternative configuration.

Horizontal interface

Vertical interface

No errors found for this combination.

F08 - Heater fault

Issue: During a wash cycle the programme pauses part way through. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F08 - Heater fault

Issue: During a wash cycle the programme pauses part way through. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

No errors found for this combination.

F09 - Software fault

Issue: Washing Machine is not operating multiple flashing lights and/or display. Unable to select a programme. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

No errors found for this combination.

F13 - Dryer temperature sensing fault (washer dryers only)

Issue: Washer dryer is not drying clothes. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

No errors found for this combination.

F11 - Pump circuit fault

Issue: Water remains in Washing Machines / not pumping out. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

No errors found for this combination.

F15 - Heater control fault (Washing Machine and Washer Dryers)

Issue: Washing Machine is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

No errors found for this combination.

F06 - Door lock fault

Issue: Washing Machine's door cannot be opened or closed / when the door is closed the machine will not start. Advice: If your washing machine's door will not close, please check for any obstructions in the door lock. If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

Safety Notice: A recall has been launched relating to the door lock system for certain Hotpoint and Indesit washing machines. Find out more here.

F05 - Waste pipe blockage or pump issue

Issue: Washing Machine's door will not open / the door can be opened but water remains inside the drum. Advice: Please check for blockages in your pump filter and check for any blockages in waste water hose and in any under-sink plumbing. If none of the above solutions work, it is likely you have a pump failure and will need further assistance. Advice: If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

No errors found for this combination.

F07 - Electronic circuit board fault / heating circuit fault

Issue: During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

No errors found for this combination.

F02 - Motor circuit fault (flashing light)

Issues: Intermittent or no drum rotation during wash cycle. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F18 - Internal data error (static light)

Issue: Some or all display / functions do not work on my washer dryers. Advice: Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again. Advice: If the fault remains, we recommend you call our customer service centre to book an engineer on: 0344 822 4224.

F03 - Temperature sensing fault

Issue: Washing Machine is not heating on wash or dry settings. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

No errors found for this combination.

F01 - Electronic circuit board fault

Issue: Washing Machine is not operating - some or all functions are not selectable. Advice: We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again. Advice: If the fault remains, please call our customer service centre to book an engineer on: 0344 822 4224.

No errors found for this combination.

F16 - Drum lock position sensor fault (top loading machines only)

Issue: Washing Machine's drum is stopping in the wrong position or is not locked in the correct position. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224.

Flashing LED codes

Most Common Tumble Dryer Issues and Their Error Codes

Encountering error codes or blinking LED lights on your Hotpoint tumble dryer can be frustrating. Understanding these codes is crucial for diagnosing and fixing issues quickly. Our guide is here to help you decipher these codes and get your dryer back to optimal performance.

Drive Belt: A malfunctioning drive belt can cause your dryer to stop spinning or make unusual noises. Check the drive belt for wear and tear and replace it if necessary.
Door Switch and Door Latch: If your tumble dryer is not starting, the door switch or door latch might be faulty. Ensure the dryer door is fully closed and the latch is engaging correctly. Always close the door securely before starting the cycle.
Heating Element: An error code related to the heating element typically means it's not heating up. Inspect the heating element for any damage and consider replacing it if it's faulty.
Motor Overheating: If the dryer shuts off unexpectedly, the motor might be overheating. Ensure proper ventilation and check if the motor needs servicing.
Control Board: Issues with the control board can result in error codes and malfunctioning controls. A faulty control board might need replacement to restore proper function.
Moisture Sensor: The moisture sensor might malfunction if your dryer isn't drying clothes correctly. Ensure the sensor is clean and functioning correctly for accurate drying.
Lint Filter and Lint Screen: A clogged lint filter or lint screen can cause your dryer to overheat or operate inefficiently. To prevent such issues, regularly clean the lint filter and lint screen.
Vent System: A blocked vent system can hinder airflow and cause error codes. Check the vent system for blockages and clean it regularly.
Power Cord and Unplug the Dryer: Ensure the power cord is securely connected. If error codes persist, try unplugging the dryer for a few minutes to reset the system.
Check the Circuit Breaker: Sometimes, error codes are triggered by a tripped circuit breaker. Make sure to check and reset the circuit breaker if necessary.

Our comprehensive guide will assist you in identifying these issues and provide reliable Hotpoint advice for swift resolution.

Call Hotpoint Service at 0344 822 4224 for expert advice or to schedule an appliance repair visit.